Mobile First For Guests

Beyond convenience, mobile technology is helping hotels provide each guest with a more personalized experience. Hotel owners recognize this shift and adapt mobile apps and websites to be more user-friendly and functional to enhance the guest experience.

The recent Covid-19 pandemic has prompted hotels worldwide to look for mobile technology that provides. However, not all guests want to download a branded mobile app to interact with the hotel because they perceive, rightly or wrongly, that apps often access contacts and media, sending data back to the app creator.

At Hallisoft, we have done things a little differently. All the guest needs to do is click a link in their confirmation email, and they will be taken directly to RezEasy PMS via their web browser. There is nothing to install, nothing to clutter up their device, and no way to access users' data.

Self Check-In/Check-Out

Travellers can book from anywhere in the world using an internet connection. Self-check-in and check-out for guests is the logical next step to optimizing the guest experience. Finalizing the guest bill is a critical feature of self-check-in/out to ensure that the guest can complete the check-out process. With RezEasy PMS, the guest pays using one of the 37 payment systems integrated into our software. Check-out completes, and after the payment system confirms the transaction is completed (which usually takes less than one minute), the guest receives a fully detailed receipt by email. The hotel front desk also gets a notification.